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Customer Care


All domestic orders shipped with USPS First Class typically arrive within 2-5 business days.

All domestic orders shipped with USPS Priority typically arrive within 1-2 business days.

Please allow one day processing time.

International orders shipped with USPS typically arrive within 8-10 business days depending on the international destination.

Sales tax is assessed by state guidelines.


Feel free to contact us about the status of your order at via our contact page or



We will gladly accept unworn or defective merchandise for return or exchange within 15 days from the shipping date. To initiate a merchandise return or exchange, please contact saomao.com and provide your order number and reason for return or exchange.


We recommend that you remove your jewelry before washing, swimming, sleeping or exercising.

Our hand woven silks should either be washed by hand in warm water with shampoo or dry-cleaned



Saomao social enterprise respects the privacy rights of our online visitors and recognizes the importance of protecting the information collected from you. We have adopted an Online Privacy Policy that guides how we collect, store and use the information you provide online. Please note that this policy applies only to sites maintained by Saomao social enterprise and not to web sites maintained by other individuals, companies or organizations to which we link. If you have questions or concerns regarding this statement, you should first contact saomao.com.


Our primary goals in collecting personally identifiable information are to provide you with the product and services made available through our web site, to communicate with you, and to manage your registered user account, if you have one.


When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


In addition, we may use your contact information to market to you, and provide you with information about our products and services. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.


We do not use cookies and do not use any other technologies to passively collect demographic information, personalize your experience on our site, or monitor advertisements and other activities.


Our Website may provide links to other third-party websites outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) websites.


We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, billing, and database storage and management. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

Copyright © 2018 Saomao.com.

All rights reserved.